Great Flexibility in Honoring Coupon

Company/Brand: Washington Post
08-05-2008

Yesterday's thick Wednesday Washington Post contained a highly appealing "49 cent Sunday / 99 cent weekly" subscription advertisement.

Been a faithful reader since moving to DC three years ago, and was excited every morning about the 35 cent "bargain of the day." Commented multiple times with friends about this incredible price (and to be honest, the more recent 50 cent price at the newsstand has been fine). I have been a Sunday subscriber for a few months now.

Rather than quit Sunday delivery for 4 weeks just to resubscribe, I asked if they could honor the 99 cent weekly price as I am making the switch from Sunday to daily. Sure enough, two representatives (and a manager) later, they were pleased to.

The excellent Post will now be that much sweeter on my doorstep each morning. Kudos to their customer service team for a job well done.

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