A few months ago I received a coupon from Discover card stating that I could get $25 off a $200 purchase (including CDs and DVDs) at Circuit City (online and in-store).  I went to the nearest location and couldn't find anything I needed, and couldn't get anyone to help me.  So, I went online to do my shopping.  Upon checkout, I noticed my coupon wasn't being accepted.  I called Circuit City and was told my coupon code was good for something like $10 off a $150 purchase, excluding CDs and DVDs.  I read EXACTLY what was printed on my coupon and was told that my coupon code did not reflect what was printed on the coupon.  I felt as though I was fighting a losing battle, so I called Discover Card.  They confirmed that I indeed had the right coupon and that Circuit City was wrong in not honoring my coupon.  I called CC again and was told that they (CC) were in the right and Discover was wrong.  I wrote a letter and sent a copy of my coupon to the CEO of Circuit City and got no response.

Now I don't even bother looking at the Circuit City ads.  I have to compliment Discover Card for dealing with me better than Circuit City did.