Vonage is the Devil
Company/Brand: Vonage
01-02-2007
So I recently ordered a little start-up kit for Vonage Voip telephone service. I was always happy with my Lingo service, but since have moved to a non-lingo service area (I don't get it either, I mean, it's the internet, right?). I get the kit, spend an inordinate amount of time to install it, and it's broken. They sent me defective crap. Here's the low-lown: I am liable for the shipping fees to send their broken crap back to them, PLUS a cancellation fee of $39 for something that was never connected, never worked. So, just a tip. Stay the hell away from these cheating, lying bastards.
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Comments
I have Vonage and my experience in setting up an account was quite straight forward. Luckily I did not have to return the router that they supplied and only had to make 2 phone calls to customer service to get everything turned on successfully.
Just like Bmac, I had no trouble setting things up. It was a matter of minutes from creating my account on the site, to making calls. And switching to Vonage will also save me $55 in fees from my old telecom provider... because I wanted to move. Now I can take the the Vonage device to the new address and reconfigure everything online. For the couple of days I will be without an Internet connection after the move, I will just setup my Vonage line to forward my calls to my mobile. Great!
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