Sutori - Stories Tagged With 'TV'

Silverman Helps (himself)

Fri, 18 Aug 2006 07:48:07 -0700

I went to lunch at The Sandwich Box in Toronto yesterday and as usual the lineup was huge. After about 5-7 min of waiting who shuffles in, slips through the line and right up to cash to get their lunch...Silverman.

I guess line ups are only for the "common people"

MDG, the great white hype?

Fri, 24 Nov 2006 15:36:59 -0800

So other than having Steve Nash as their spokesperson, what good is MDG?!

I am sure a decent number of us in Canada have at least seen an ad or two on TV or in one of those free newspapers (e.g. Metro) for MDG products. They are essentially the poor-man's Dell Computers. I have never bought anything from them, but I have always been extremely tempted. The their prices are extremely low.

And there in lies the problem. The low-low prices I think can be a double edged blade. It's like Wal-mart; after a while people just naturally develop this opinion that the store is too cheap to be good.

And in the same vain I am somewhat skeptical of MDG. For one thing, the price of their computers and LCD TV's are always dropping. Honestly, every couple of weeks the prices will be lower by $40-$100. I mean sure it is enticing but after a while it's really going to hurt the company's image. People are going to start to think, is the quality of MDG products that shitty that they have to lower the price constantly? Is no one out there buying anything from MDG?

Secondly, I called their Vancouver branch recently, just on a whim after seeing a 32 LCD TV for only $899. And what type of service do I get? Seems like I was talking to some disgruntled employee who seriously hated his job. The MDG guy seemed to have a grudge against me right off the bat. He was like the soup-Nazi from Seinfeld. Every question I asked was answered with a series of gruff grunts.

Perhaps that's why their units are not flying off the shelves at such low-low prices ... no one can get past the salesperson on the phone!

So I guess this is not really a story and hopefully it's not too much of a rant. It's more of a question I want to put forth to my fellow Sutori goers.

Has anyone out there bought an MDG product? And if so what did you think? Does anyone here own an MDG LCD TV?

I am just wondering if MDG is a great white hype or something more ...

Installations are getting tricky

Sun, 08 Apr 2007 13:00:17 -0700

I recently moved home, so in February I called sky and asked how i should go about it moving home and so forth.

I was told to clal two weeks in advance of moving so they could book an engineer for me and i would be charged £40 for the installation.

I accepted that, despite the fact that I pay what I think is way to much for SKY anyway but that a whole other story.

I called up two weeks in advance the 17th of february and I was told that an engineer couldn't come until the 7th of march, ok I'll miss one episode of lost I can live with that I thought.

On the 7th despite the sky lady i booked it with had asked for a specialist heights team to come, only one guy showed up.

They had sent the text message and the whole thing he was on time and all that worked brilliantly.

Well he couldn't install sky so he called up his office who then rebooked it for a week later.

Ok now i felt like a virgin media customerr I had lost 2 episodes of lost!

A week later one guy turned up 3 hours to early so I was not a the property I couldn't take two whole days off to wait for sky. He wasn't a specialist heights team either. he then called me said sky would contact me to book a new installation.

I called up the engineersing company and asked if they could get a guy out asap as it was their fault not sky's fault, they said nope sky would have to re book.

I asked sky again who this time gave me another 3 weeks wait.

Ok now i might as well have switched to Virgin Media, lost is over soon and i'd loose the whole 4th series!

The next date was the 1st of April, i waited..

nothing happened, i called sky on the 4th and they didn't know what had happened either.

I then decided to cancel my sky subscription for good, I was fed up.

1. Sky is expensive.
2. Sky is a monopoly
3. Sky has strange greedy ways of taking moeny from you their Direct debit is evil
4. Sky charges you almost £5 per month if you are nto on direct debit
5. Customer support has cost me £12 this month dialling the 0870 number!

So I asked the operator to put MR Mudroc is too greedy as the reason for my cancellation. They didn't have that category he said! I said they should add it and they did.

Well I though everything was good, but then i was told I couldn't get a refund for not having sky since effectively february only if I got sky installed could i have that.?

Then i was told I had 30 days cancellation time!

So all in all I was being charged £40 plus my monthly fee of £35 for two months to be able to cancel my sky subscription.

I took me a lot of angry words, ( no swearing though) and a consistant demand to talk to some one senior and don't forget about £2.35 more in telephone charges as the phone kept gettng passed form one unit to the other.

In the end I managed to get hodl of a manager who could help me and it was cancelled.

I felt violated, and if i hadn't know my rights I would almost feel obliged to stay with sky as it seemed cheaper than leaving them!

I''d have been charged £120 for nothing from sky.

But it worked out I complained and kept at it despite many times almost giving up.

I didn't win the battle about the 0870 phone bill but then thats a small fee of a total of £14 the last three months that can be written off, when considering I was almost charged 10 that if i hadn't complained.