Wow! IBM rocked my world.

Mon, 08 Jan 2007 17:53:14 -0800

I got my IBM Think Pad and I completely spazzed over the holiday season because it stopped working -- it said "Fan error". It's still under warranty, but I was dreading getting it fixed because years ago when I had had a problem with my IBM, I had to do this whole elaborate mailing of my laptop to get it fixed and this was also over the holidays! But I went to their website, and after spending WAY too long trying to figure out how to get to the appropriate place, I filled out the form and submitted it, frustrated after all the time I spent on the site, and with the lowest of expectations.

Well, the next business day morning, they called! And the same day SOMEONE DROVE TO MY HOUSE, installed the new part, and wow! my computer was fixed!!

I have been thinking about going Mac since I don't do much on my computer besides word-processing, but this was mighty impressive.

Sutori - Stories Tagged With 'IBM'

Wow! IBM rocked my world.